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The Customer Knows
2080 Elm Tree Rd.
Elm Grove, WI 53122

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Article of the Month
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When loyal customers leave,
make it a point to know why.
Boston Business Journal
John Daveta
Sound familiar? You ask one of your more loyal
customers, "How's everything?" They respond
with a generic and, in hindsight, a less than
enthusiastic, "Fine." You are comfortable
that the customer's needs and expectations are being
satisfied
...more
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